Our Services

Custom Courier - Regular Service

Regular Service

For our small fleet, including cars, mini-vans, ¼-tons with pipe-racks, and ½-tons with pipe-racks. 120 minute maximum service time from the time we receive the trip information.

Custom Courier - Rush Service

Rush Service

For our small fleet, including cars, mini-vans, ¼-tons with pipe-racks, and ½-tons with pipe-racks. 120 minute maximum service time from the time we receive the trip information.

Custom Courier - Large Truck Service

Large Truck Service

Please call our large truck dispatch team directly at (306) 653-8501 for all bookings and for pick-up or delivery time estimates.

Large Fleet

Our large truck fleet includes 1-ton flat-decks, 3-ton flat-decks, 3-ton cube vans with power tail gates and two-man service teams, 5-ton flat-decks, 5-ton flat-deck with a portable forklift, 3-ton, 4-ton and 5-ton tilt-decks for moving equipment and vehicles and semi tractors with a wide assortment of specialty curtain and flat-deck trailers.

To book any one of these large fleet vehicles please call our large truck team directly at 306-653-8501 and speak with Murray, Shantal, Lori, Erin, or Jennifer.

Small Fleet

Our small fleet consists of cars, mini-vans, ¼-tons with pipe-racks and ½-tons with pipe-racks. Our small fleet vehicles provide on demand delivery service or you can request a dedicated driver for any daily delivery runs you may have.

Regular Service for these units is 120 minute maximum service time from the time we receive the trip information. Rush Service for these units is 70 minute maximum service time from the time we receive the trip information. Daily runs can be scheduled for a specific pick up or delivery time with the same dedicated driver. Please call our Sales Associate Corrine to inquire or to book a dedicated driver today!

To book any delivery for our small fleet please call (306) 653-8500 and speak to anyone of our live team-members in our billing department.

CUSTOM COURIER WILL BE CLOSED ON MONDAY OCTOBER 9TH FOR THANKSGIVING.

 

Technology Update April 27th, 2023

At Custom Courier, we are committed to providing our customers with the best possible service. That's why we are currently building a brand-new system for ordering, quoting, and billing that will enhance your experience with us. We expect this new system to be fully operational by late 2023 or early 2024.

This new system will offer several improvements that we believe will make it easier and more efficient for you to use our courier service. For example, the new ordering system will be more user-friendly, allowing you to easily select the trip details you need and submit your order. We are also improving the quoting process to ensure that you receive accurate, transparent and understandable quotes for your deliveries.

One of the most significant changes we are making is to the billing process. We understand that this is an important aspect of our service for many of our customers, and we are working hard to make it more convenient for you. The new system will allow you to view your invoices and in time, make payments online, eliminating the need for manual processing and reducing the time it takes to complete transactions.

In addition to these improvements, we are excited to announce that our new system will enable us to offer electronic, in-person signing options, allowing you to sign waybills electronically and helping us become more environmentally friendly by reducing our reliance on paper-based documents. With this feature, you will be able to sign documents digitally from anywhere, at any time, making the process quick and convenient for you.

We are also taking steps to enhance the security of our system. The new system will be built with the latest security protocols to ensure that your information is always protected. We know how important it is to keep your data safe, and we are committed to doing everything we can to safeguard your information.

Finally, we want to assure you that we are committed to providing you with the same high level of service that you have come to expect from us. While we are making these changes, we will continue to operate our existing system, ensuring that your delivery needs are handled efficiently and professionally.

We are very excited about these tech improvements, and we believe that they will make a significant difference in your experience with Custom Courier. We look forward to sharing more details with you in the coming months.

Thank you for your continued support and loyalty. If you have any questions or concerns, please do not hesitate to contact us.

Paperless Billing

Custom Courier is very pleased to inform you that starting September 15th, 2023, we will no longer be sending out paper invoices. All billing correspondence will now be distributed to you via email.

If you are not already set up for email billing, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (306) 653-8500 and speak with one of our Billing Department team members.

We are really excited about this initiative. This positive change will ensure all of our customers receive their billing details and invoices in the quickest possible way. This will also help us to improve our carbon footprint.

Thank you for your continued support.

Equipment Hauler Flyer April 2023

We offer a complete variety of local courier services within the city of Saskatoon and hot shot delivery service to all points within Saskatchewan, Alberta, and Manitoba.

We have dedicated drivers and vehicles to service specific daily runs for customers. This provides a very stable platform to ensure the regular scheduled trip(s) are met in a timely and repetitive manner.

On-Demand Courier Service offers a complete variety of vehicles to move virtually any freight requirement up to 90,000 lbs. We offer two service levels for our small fleet vehicles (cars, vans, quarter-tons, and half-tons). Regular Service for these units is 120 minute maximum service time from the time we receive the trip information. Rush Service for these units is 70 minute maximum service time from the time we receive the trip information. Large fleet vehicle service times are as follows:

Large Truck Units (one-ton flat-decks and 3-ton flat-decks) commit to responding to the trip within 45 minutes (or sooner) from the time we receive the trip information.

Large Truck Units (3-ton cube vans and 5-ton flat-decks) commit to responding to the trip within 70 minutes (or sooner) from the time we receive the trip information.

Large Truck Units (tilt-decks, 5-ton with portable forklift and semis) are booked first come first serve. Daily on-demand services may be available. Please call our large truck team at (306) 653-8501 to inquire about bookings.

Direct Drive Emergency Service from Saskatoon to virtually any location within the province of Saskatchewan, Alberta, or Manitoba, 24 hours a day, seven days a week. We will pick up any shipment up to 90,000 lbs within 30 to 45 minutes from the time we receive the trip information and drive the freight directly (no stops between) to the delivery point**.

**Some restrictions do apply. Please call us directly and speak with a fleet dispatcher for more information.

Safety and Training 2023 page 001

Our Newsletter

View our newsletter and current fuel surcharge here.

What Our Customers are Saying

YWCA Saskatoon logo

"This dynamic team goes above and beyond! Thank you to everyone at Custom Courier for making our program participants feel so welcomed. The Simulator training was an amazing experience and the extra knowledge shared by all of the staff will go a long way in helping our participants become safe and professional drivers." So many thanks, Pamela - Manager of Training Programs, YWCA Saskatoon

Russel Metals logo

"Russel Metals Saskatoon has been dealing with Custom Courier since they started in 1996. The staff and drivers are always ready and willing to find a quick and cost effective solution for all our shipping needs."

Imagine That Media logo

"We've had the privilege of working with Custom Courier for the past decade for our local deliveries within Saskatoon. They have always provided us a professional service at affordable rates and their drivers always have a smile on their face when they arrive to our office."

PGI Printers

"We have been a long time customer of Custom Courier. We love them! Their drivers are always very cheerful and friendly when picking up or dropping off deliveries. The office staff is patient and knowledgeable when we need questions answered or help in planning the logistics of certain deliveries. On the very rare occasion that a hiccup occurs their team is quick to address it.  We don’t hesitate to recommend Custom Courier as a reliable, local company to use for all your delivery needs."