Technology Update April 27th, 2023
At Custom Courier, we are committed to providing our customers with the best possible service. That's why we are currently building a brand-new system for ordering, quoting, and billing that will enhance your experience with us. We expect this new system to be fully operational by late 2023 or early 2024.
This new system will offer several improvements that we believe will make it easier and more efficient for you to use our courier service. For example, the new ordering system will be more user-friendly, allowing you to easily select the trip details you need and submit your order. We are also improving the quoting process to ensure that you receive accurate, transparent and understandable quotes for your deliveries.
One of the most significant changes we are making is to the billing process. We understand that this is an important aspect of our service for many of our customers, and we are working hard to make it more convenient for you. The new system will allow you to view your invoices and in time, make payments online, eliminating the need for manual processing and reducing the time it takes to complete transactions.
In addition to these improvements, we are excited to announce that our new system will enable us to offer electronic, in-person signing options, allowing you to sign waybills electronically and helping us become more environmentally friendly by reducing our reliance on paper-based documents. With this feature, you will be able to sign documents digitally from anywhere, at any time, making the process quick and convenient for you.
We are also taking steps to enhance the security of our system. The new system will be built with the latest security protocols to ensure that your information is always protected. We know how important it is to keep your data safe, and we are committed to doing everything we can to safeguard your information.
Finally, we want to assure you that we are committed to providing you with the same high level of service that you have come to expect from us. While we are making these changes, we will continue to operate our existing system, ensuring that your delivery needs are handled efficiently and professionally.
We are very excited about these tech improvements, and we believe that they will make a significant difference in your experience with Custom Courier. We look forward to sharing more details with you in the coming months.
Thank you for your continued support and loyalty. If you have any questions or concerns, please do not hesitate to contact us.
Paperless Billing
Custom Courier is very pleased to inform you that starting September 15th, 2023, we will no longer be sending out paper invoices. All billing correspondence will now be distributed to you via email.
If you are not already set up for email billing, please contact us via email at
We are really excited about this initiative. This positive change will ensure all of our customers receive their billing details and invoices in the quickest possible way. This will also help us to improve our carbon footprint.
Thank you for your continued support.
We offer a complete variety of local courier services within the city of Saskatoon and hot shot delivery service to all points within Saskatchewan, Alberta, and Manitoba.
We have dedicated drivers and vehicles to service specific daily runs for customers. This provides a very stable platform to ensure the regular scheduled trip(s) are met in a timely and repetitive manner.
On-Demand Courier Service offers a complete variety of vehicles to move virtually any freight requirement up to 90,000 lbs. We offer two service levels for our small fleet vehicles (cars, vans, quarter-tons, and half-tons). Regular Service for these units is 90 minute maximum service time from the time we receive the trip information. Rush Service for these units is 70 minute maximum service time from the time we receive the trip information. Large fleet vehicle service times are as follows:
Large Truck Units (one-ton flat-decks and 3-ton flat-decks) commit to responding to the trip within 45 minutes (or sooner) from the time we receive the trip information.
Large Truck Units (3-ton cube vans and 5-ton flat-decks) commit to responding to the trip within 70 minutes (or sooner) from the time we receive the trip information.
Large Truck Units (tilt-decks, 5-ton with portable forklift and semis) are booked first come first serve. Daily on-demand services may be available. Please call our large truck team at (306) 653-8501 to inquire about bookings.
Direct Drive Emergency Service from Saskatoon to virtually any location within the province of Saskatchewan, Alberta, or Manitoba, 24 hours a day, seven days a week. We will pick up any shipment up to 90,000 lbs within 30 to 45 minutes from the time we receive the trip information and drive the freight directly (no stops between) to the delivery point**.
**Some restrictions do apply. Please call us directly and speak with a fleet dispatcher for more information.
